At Royal Rich, we strive to deliver the highest quality tea powder. However, please note the following policy regarding returns and refunds:

1. No Returns or Refunds

   • Due to the nature of the product, we do not accept returns or provide refunds once the packet is opened.
   • Unopened packets may only be considered for return if there was an error on our part (e.g., wrong item delivered).

2. Damaged or Defective Products

   • If you receive a damaged or defective product, you must notify us within 48 hours of delivery with photographic evidence.
   • Upon review, we may offer a replacement for the damaged item.

3. Cancellation Policy

   • Orders can only be canceled before shipment.

By placing an order, you agree to this policy. For concerns, contact us at ro**********@***il.com